Shipping times depend on your location: To the United States: 5–12 business days. To Australia: 10–15 business days. To Europe: 4–12 business days. To Other Locations: 5–15 business days. Orders are processed within 1–2 business days, and once your order ships, you will receive an email with tracking information.

Once your order is shipped, Curer Lab will automatically send a confirmation email with tracking information. You can also log into your account on Curerlab.com to view your order history and current tracking details.

To change or cancel your order, please contact us within 1 hour of placing it. Once an order is processed for shipping, we cannot make changes. However, if the item hasn’t shipped yet, we will do our best to accommodate your request.

We take your security seriously. All payments on Curerlab.com are processed through Stripe, one of the most trusted payment platforms in the world. Stripe uses advanced encryption (AES-256) to protect your data during every transaction, ensuring that your payment details are secure and never exposed. We also support Google Pay and Apple Pay, which add additional layers of encryption and biometric verification for a seamless and secure checkout. Importantly, Curerlab.com never stores your payment information—all sensitive data is encrypted and processed directly by Stripe. Your privacy is protected through cutting-edge security protocols, ensuring your personal and payment information stays safe from the moment you place your order.

Due to the nature of the product, fenben cannot be returned if the package has been opened. We accept returns for unopened items within 30 days of delivery. If your product arrives damaged or incorrect, contact us within 7 days to arrange a replacement or refund. To initiate a return, reach out to customer support directly.